Refund Policy

Loam and Root maintains a strict no cancellation and no refund policy. Once an order is placed, it cannot be cancelled, and no refunds will be issued. This policy reflects the unique and handcrafted nature of our products, which are made to order. Customers are encouraged to review their choices carefully before placing an order.

We understand this policy may be significant when making a purchase decision and urge you to contact us with any questions or concerns prior to placing your order.